Bob Harmor was very professional and answered all my questions and got me the best deal on my jeep!
Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.
Interesting. I traded in a 2014 Dodge Charger for a 2016. The 2016 that we were negotiating on and came to an agreement didn't exist. They did find a 2016 charger but it had a different package. It had the blackout with 20" tires. I would have rather had the other car as it had Sirius radio, remote start and back up warning. A remote start was added but so far it doesn't seem to always start on the first try .I'm very happy with the car but was confused on how I had signed a deal for one car but ended up with a different one. Had I received the original I would rate the experience excellent. Also the girl that sold me the car no longer worked there after that night.
It was great! I've leased from Cortese once before and I've worked with Jeff LaMatina both times. He gives me all the info I need to make a decision and plenty of time to make that decision. I'm very happy with my new Jeep! Everyone else was very helpful, especially Rocco. I will be back when this lease is up.
Had a wonderful and professional experience. The people there treat you like family.
Was very good. Was able to deal with salesman and received the price we wanted.
It was a top to bottom seamless experience. Chris took care of me in amazing detail from the time I walked in the door till I signed paperwork to receive delivery of my 2017 Cherokee. I trust in the future if I need anything Chris, along with Cortese, will be there for me! Can't wait to tell all my friends!
Great experience, Love my Jeep !! .
This is my third transaction at Cortese, the last two times I've dealt with Sam Cubiotti. All three times I've been treated as though I'm their only customer. In particular this time I had an unusual situation and Sam went out of his way to help me get to where I wanted to be.
Chris D. Did an excellent job with all aspects of customer service during my purchase.
Always a GREAT experience! We've been dealing with Anna Moretti and leasing 2 vehicles at a time from Cortese for almost 20 years. Anna is very professional and always aware of our needs.
I worked with Joe and David and they got my wife and I into a new 2017 Jeep Cherokee Trailhawk. They were both professional and great to work with!
Rich was awesome. He took the time to explain everything and gave me all the options before making a decision.
Derek and Danny were very helpful, they did a great job meeting all my needs.
I had a good experience!
Guys did a good job with little hassle. Finance manager took time to explain the credit score process gave good advice for continuing to improve my credit. Nice guys!
Was great. Gave me a great deal. Wanted a 6 cylinder instead of a 4 and were able to put me in a 6 for same price
Rick is very patient and passionate to help me find a appropriate car and manage relevant documents. Good experience!
My experience was fine. Suzanne was pleasant and professional.
Sales Rep Suzie Barber did a great job working with us! She carries herself with professionalism and has excellent customer service.
Chris Dunkelberger made this purchase as well as my previous Charger purchase painless.
Everyone was very helpful
I worked with Jeff Lamartina and he was awesome. Curtious and very sensitive of my needs.
Chris was very knowledgeable about the vehicle and answered questions directly. The vehicle was located at another dealer and the crew worked diligently to secure it quickly on a shortened, weather encumbered week. When we drove the vehicle off the lot, a grease brush punctured the tire causing it to go flat. We immediately drove back and arrived 6 minutes after closing. Dan Oâ??Brian was very helpful getting us a loaner vehicle while the flat was replaced.
John and Sam were very knowledgeable and patient. I appreciate the time they took to go through the car features - I had a very positive experience
My Daughter and I meet with Robert Hormor, He made us feel comfortable and and took us through a stress free experience, Your financial team made it work, My daughter is in heaven. Thank you very much for a great experience for my daughter begin it her first time buying a new car.
Everyone involved was wonderful I couldn't be more satisfied
The service that I was provided with was great, Suzie was very nice & answered all of my questions that I had, she even came in on her day off to ensure that I could pick up my new vehicle as soon as possible.
i CONTACTED lAURIE BY EMAIL FROM THE WEBSITE AND EVENTUALLY SET AN APPOINTMENT WITH cHRIS. tEST DROVE THE VEHICLE, LOVED IT AND MADE THE PURCHASE.
Your daughter was a very good sales person! Thanks to her, the sale came together.
We went in to look at a 2009 wrangler and ended up walking out with a brand new vehicle for way less than we expected to spend.
My experience was fantastic. Rick Riola was such a great help and made my first lease experience great.
My experience was GREAT. I walked into the dealership with the mind set that I was not going to sign any paperwork or give any information until I was done "doing my homework". I met with Anna and those feeling were gone. Granted I walked in knowing wat car I wanted, but her knowledge of note only the process but about the car its self made me at ease. I not only gave up information , signed stuff and left a deposit ( all of which I was bound and determined that I was not going to do).
It was the best experience I have ever had in buying a vehicle in 37 yrs. Way to go Rick Riola and the Cortese Dealership !
I felt very comfortable walking into the showroom. I wasn't bombarded with sales people. Sami was a pure gentleman and he knew exactly what vehicle I was talking about and knew their specs tight off the bat. I was very impressed with my whole experience and I love my new Jeep Patriot.
Good deal without having to play games, very happy.
I leased a 2016 Jeep Renegade from Cortese Jeep on 8/20/16. My Daughter recommended Sam Cubioti, who she also leased a vehicle through recently. Sam found me the exact style and color Jeep that I was looking for. He let me take a decent test drive to get the feel of the vehicle and afterwards proceeded to get me a fantastic deal that I couldn't pass up. Buying a vehicle is never an easy experience for me, but Sam went out of his way to put me at ease. I would highly recommend Cortese and especially Sam Cubioti to my family and friends or anyone else who's looking for a vehicle.
Very friendly, helpful salesperson.
It was great! I was able to get the car I wanted same day. Couldn't have asked for better customer service.
As always it was a pleasure working with Anna and it was a very simple process. We have purchased or leased at least 15 vehicles from Cortese and Anna. She does a great job and is the reason we always come back to Cortese!
It was a wonderful experience made that much easier by Samantha.
Chris Dunkleberger and David Ferris made purchasing a new vehicle very simple and stress-free. They fit me unexpectedly into their busy schedules and made a very pleasant experience for me.
I got an amazing incomparable deal and the sale went quickly. I'm very happy with everything and my new Ram 2500 is awesome ! Thank you !
Your dealership was warm and inviting, Chris is not only a nice person, but has great salesmanship, he was polite,to the point..excellent experience
The salesman was great. (Chris Dunkleberger) I didn't think that the deal that I wanted would be able to be made, but to my surprise he and the sales team made it work. I was so happy with my first deal a 2016 Dodge Ram, I came back two weeks later and bought a 2016 jeep Wrangler.
Chris was our salesman and went above and beyond to purchase our Big Horn....
was a very good experience.
Ashley Wegman was a terrific sales rep! Knowledgeable, helpful, and easy to work with!
I worked with sales person Richard Riola and he made the experience a pleasant one..
Chris was patient and persistent. He also took a lot of time to show us the features of our new Jeep. We were very happy with him. We did not feel any pressure during the discussions.
Cortese made our new vehicle purchase easy and trouble-free. Great people; our second new car purchase with them.
Very enjoyable. Staff knowledgeable and helpful. Sam Cubiotti was excellent!
Experience was great!!
in regards to my experience buying a new 200 everything went smoothly. Dave and Chris were great. Rocco explained the financing and extended warranties in great detail. I'm very happy with my purchase.
Excellent experience! Sam allowed us to ask numerous questions, was thorough with his answers and found us the perfect vehicle within our price range.
It was great everyone I came in contact with was fine
Very good. Friendly. Still do not like the bad guy good guy sales approach and the "this deal cannot be offered again". But everything was made good when an incorrect order was made and the dealership did everything to ensure that I was happy with the purchase.
Fantastic experience. I worked with Brian Mitchell and he was very professional and helpful. I'll recommend him to people in the future
Sam was very nice and helpful throughout the entire process. We were not ready to make a purchase but felt that the offer presented was "too good to pass up" Thank you!
Everything went great. Couldn't have asked for a smoother experience. Jeff Rupert was a great salesman to deal with. I never expected to leave that day with my truck but he made it happen.
The Cortese family is one of a kind. I worked closely with Chris Dunkleberger which was a pleasure due to his honesty and commitment to keeping me within my personal budgetary guidelines. Also Mr. Joshua Jenny, sales manager, a man of great intellect and professionalism, went the extra mile to ensure I was in a safe, reliable, and affordable vehicle by giving me the most towards my trade in. Dave Hilner, to say the least, was also an absolute delight to work with, he made me feel like part of the Cortese family, he cared about my financial situation, past life experience and understood without judging. He was most comforting and polite. I have recommended your business to everyone that I have come in contact with. I will remain a loyal customer of Cortese solely for the amazing customer service that was provided. Please, also understand I am thrilled with my new Jeep Compass, and look forward to upgrading when my lease is over. I thank each of you for your sincere consideration, help and compassion for me.
Friendly people, professional to deal with ÃÂ
I hate the process of buying a vehicle but the salesman Ashley Wegman made it a very pleasant experience. Ashley was excellent and I have nothing but positive things to say about working with him and Cortese. I will be recommending Cortese and specifically Ashley to anyone whom I know is in the market for a new vehicle.
It was a very pleasant and comfortable car buying experience I have ever had. Pat is the man! Everyone there made us feel like family more then just a customer. Keep up the great work!
It was a good experience. The process was really quick and smooth.
I am very pleased with my entire experience at Cortese.I'd also like to personally thank Sam again for being so courteous and helpful. Thank You!!
Chris was a personable knowledgeable sales rep that was quick to find a van that met our needs. He took the time to go over the all the features included in the van before we test drove it. He did not pressure us to buy but spent the time needed to go over all the paperwork details so we knew the total cost and options we had. There was no owners manual in the van and Chris found us one within a few days. I would difinitely do business with Chris when buying another vehicle.
Easy, Fast and non-pressured .
Chris Dunkleberger was our salesman and he was great, we were very nervous about buying a new vehicle but Chris helped us relax and made us feel at ease.
Rick Riola was our salesperson and works in the Dodge dealership. We actually purchased a used vehicle from the Ford dealership and Rick was very accommodating. The car was for my teen daughter. Rick was very professional and patient. We all know how indecisive teens can be. Jesse and Steve at the Ford store were great as well. My wife solely drives Jeeps that we typically purchase or lease from Doan. Now that we know Rick is at your Henrietta dealership we will gladly drive from Greece to give them our business.
Great experience. This was the easiest, no pressure vehicle purchase I have ever made. Highly recommend Cortese!
My experience was excellent! Prior to Cortese, I purchased vehicles from Hoselton. For 20+ years my family and I enjoyed their service, primarily through a former specific salesman. I purchased a Jeep in 2007, they then sold that portion of their dealership to Vision. After multiple bad experiences with Vision's service, and multiple bad experiences with Marina Jeep's service and sales, I was determined to abandon the Jeep line altogether. Afterall, why buy a car I can't have serviced in my area? Upon reaching Cortese, I was greeted by a bold, younger woman. Although I did not expect much, she disproved EVERY notion of her, car buying experiences and Jeep. To be clear: without Samantha's approach to the entire process, I'd have walked from the Jeep line altogether. Instead, she asked questions, listened to my answers, joked and found solutions appropriate to my situation - all while selling me (upselling, selling, etc.. but not pushy). We walked through several options, arriving at a lease option that fit my budget. What impressed me most, she discouraged my buying a car outside my price range, instead encouraging me to go with what I liked, could afford, and focusing on coming back to see her in 2 years for the next "better" car (my view of better). She sold me there, on the spot, when all I needed was information about what to do with my current vehicle and how to proceed with my sales process. The new vehicle is amazing (2016 Jeep Compass, leased with a trade of my former 2007 Compass). The process was painless, enjoyable and faster than expected. I now have a "Car Girl" for family and friends when they ask. This is exactly the type of service and approach that will cause me to return. Thank you.
My salesman Sam was excellent! The finance department was also amazing and helped me get my dream Jeep at a great price!!
Our salesman, Bob Harmor was exceptional. He was very knowledgeable about our new Dodge Caravan and had answers to all of our questions. John Cortese was extremely welcoming and accommodating to all of our needs.
I randomly selected Cortese as my first stop to inquire about selling my 2015 Jeep Grand Cherokee. I was immediately impressed with the hospitality and casual yet professional approach by Nick the sale representative. I was then introduced to Josh the sales manager who is a class act. He tested my vehicle, gave me a fair quote and had a seasoned, friendly way of letting me know this was the place for me. I moved on to 2 other local dealerships and was turned off on all fronts. With in a few hours I was back at Cortese to complete an efficient, painless transaction of selling my vehicle. I highly recommend Cortese as THE dealership for your next vehicle. As a local business owner I know the importance of how you treat customers. Cortese is spot on.
let me start out by saying I am 73 yr old and have I bought many cars and I mean many cars from different dealers in the roch area. I talked to Bob Harmon real nice salesman I might add we ended up putting me in a brand new Outlander due to me being 6 ft 6 inches tall. Well I drove it home and around for a few days finally coming to say to myself this vehicle is to small up front for my legs etc. Now what I have over 200 miles on vehicle told my wife I was going to take it back she says good luck with this one so here I go back to Cortese to see Bob he says that's something I cant do u will have to talk to the owner John Cortese himself I said to myself no way now here is where we separate the average dealership from the GREAT dealership I told him what happened and without thinking for a second he says bring it back and let us find u another car well people this is a great dealership with a GREAT owner and I would not go anywhere else to buy a car.
John Cortese and Josh Jenny both went out of their way to ensure we were completely satisfied. After the vehicle we originally wanted was sold, they made countless calls, and ultimately John secured a better Jeep for us, at a great price! We will not hesitate to return or recommend Cortese to others. Best experience I have had at a dealership, great job and thanks:-)
Be prorated for some pressure from the sales people. That said, we were treated kindly and with consideration.
Leah Gardiner was professional Attentive to our wants &needs.She is a credit to your dealership!
It was a very good experience. Anna Marie was excellent.
Excellent experience in buying my truck from Tommy Ciavarri of Cortese Ford Lincoln. He was very professional, helpful, and made it an easy experience.
Very pleasant experience with Cortese. Excellent salesperson, knowledgeable and friendly, well educated on the product.
very pleasant buying experience. the entire staff is friendly and helpful. I would highly recommend Cortese FORD.
Bob was very accommodating, even stayed late to close the deal.
Dan was excellent throughout the purchasing process. Kept us updated during the storm related power outages and made sure to guide us through as quickly as possible once the power was restored.
Welcoming, friendly, helpful and very professional
Everything was gone through thoroughly.
Great. We used True Car and got a good deal, no arguing or hassle. No upsell. Chris Dunkleburger was very knowledgeable and easy to work with.
Honest, respectful and enjoyable
My opportunity in the purchase of the Escape was amazing. Nathan was helpful in every degree. I have tried to buy a car from Cortese for years, but Nathan made it possible.
Great Chris was very knowledgeable about the grand cherokre. Very helpful. Very flexible.
The sails staff was so helpful and knowledgeable about all of our needs.
I had purchase a car Oct. 2015 from the your company. I have receive great service and greetings since I purchases.
I purchased a Ford Focus RS 2016 from College Station. Tom Ciavarri handled diligently all paperwork and interacted with me by phone and text messaging.
Richard was amazing , he made the process very easy.Everyone was helpful and nice.I would deffinatly recommend Cortese to my friends and family.
I worked with Derek and it was an awesome experience. I was traveling from Syracuse, so he helped me out via email to start and provided all of the details I needed. I would highly recommend all of my family and friends to him!
Burt is the best! Genuine and a pleasure to work with.
Suzanne Barber was very helpful and friendly. She had great personality and customer service skills.
Anna treated me with respect and gave me several options to meet my driving needs.
Had a pleasant experience with the staff, very easy to work with.
We had a great experience just like last time. Cardell is a great help and so is Steve.
Samantha was friendly and helpful, even when I showed up close to closing time to test drive a vehicle. Although, she was unable to work with me on the price of the vehicle-she was able to include a remote start and have it installed prior to pick up. The process of purchasing a used vehicle was seamless on my end, thank you to the whole team!
Everyone was very friendly. We didn't feel any pressure. Things were handled in a decent time frame. Angel was very accomadating and we were happy with the results
My experience was great. I went in knowing exactly what I wanted and they made sure I wasn't there for an unreasonable amount of time. My salesman went over many options so I was able to make a good decision.
We had an excellent salesman. Very personable...made us feel like family!
Derek and Jill went above and beyond to find the truck I wanted.
Tomas Viacarri was very pleasant to work with when I decided on a car.
I had a great experience at your dealership.A great sales person Suzie. I got what i wanted for my trade without the back and forth process that always seem to happen at other dealerships. I was very happy with my car and the price without all the haggeling i will recomened Cortese to anyone i know looking to buy or lease a vehicle.
I was very please with Nathan Dupra my sales person he did a great job in making my decision to lease with Cortese. He explained all the features in the F-150 that I ended up leasing and was very helpful in getting the price I wanted.
Our sales guy was Jeff Rupert and he was a pleasure to deal with. He is a great asset to Cortese and we would recommend him to anyone that is in the market to buy a car!!
It was great, Bert made this truck experience very pleasurable, he was very knowledgeable and great to work with
Very helpful and accommodating .. .
My wife Donna and I had a great experience and are extremely satisfied
Very courteous, knowledgeable. Smooth deal. I only wish that he would have asked to but out the last three payments on my current lease.
It was very simple and relaxed. .
Sam Cubiotti provided amazing customer service to myself and my fiance! This is a wonderful establishment that I look forward to doing business with for many years to come! Thank you so much Sam!!
Chris Dunkleberger did an awesome job with keeping me informed as to what I needed to do. I was satisfied with my experience there and plan to go back in the future. I will be recommending Cortese Auto Block to family and friends. Great job Chris than you
Your team was very knowledgeable and professional
Great experience. Very nice employees with all three gentlemen I worked with. Nick was my salesman. He was great and did what he could to get me into the car I wanted to fit my budget.
Everything went far better than I anticipated.
No one addressed me at first but then Suzanne came over took care of everything. Also she got me out of my Impala nightmare.
Great buying experience. Donna Spofford is top notch, and made me comfortable from the first phone conversation. The finance, sales manager, and any other staff I encountered were terrific. I appreciate the attention we received while there. I bought a car at a fair price.
Rick Riola was very helpful with helping me choose my purchase. I'm very pleased with the way your business is run. Great communication, which I believe is the key to just about everything in life. I would like to know if you or your staff have a specific person I can contact at the Audi Dealership. This would be a great help to me so that I do not go there with a "blindfold" on. Thanks, again, for all your help.
The service was GREAT nothing but respect and kindness from the staff. They took the time to go the extra miles to put me in the car I'm very happy with and they explained everything about the car and the paper work. They did not rush me Graig and staff are the best.
Wanted to test drive an awd 300. did so. didn't intend to purchase vehicle same day as i still had 2 months left on previous lease. they didn't explain that cortese would be paying off the current lease til much later in the process so i was confused at first about why the sales gal was trying to get me into the car same day but all in all it was really good. the sales department seemed very willing to work with me and go to bat for me to get me into the car based on my budget and not having to come out of my pocket too much. The finance manager was also respectful and answered my questions and didn't push anything to an uncomfortable level.
Jeff Hill is an excellent salesman. He approached me as soon as I entered, answered stupid questions without getting frustrated and really went out if his way to maintain the right level of contact after my initial visit. Having been in retail for over 25 years with my own store for 10 of them, I can say "nice job" from a customer service standpoint to Jeff and the whole team there.
It was great, everyone was nice and courteous. I worked with Jeff Hill. Walked out feeling like I got a fair deal. Jeff made sure I was comfortable at all times
Anna Moretti, the salesperson, has always been very attentive to my vehicle needs and does her utmost to meet them. The dealership does likewise with servicing all my vehicles. I would always recommend Cortese to my family and friends.
A very pleasant experience all around. Dealt with a new carsales rep. Samantha Cortese. What a pleasure to deal with her, friendly, courteous, knowledgeable, cute, very self confident and no bs. I've bought two new vehicles in less than a year and l'm very pleased with both. Congratulations John! , On such a well run organization, top shelf.
great! very professional, knowledgeable sales staff, courtious, helpful, and unpretentious. .
We requested Dan Tucker from the Ford dealer as our Salesperson, he is excellent and we have dealt with him in the past
As a first buyer i must say the experience was wonderful. Very professional and personal. .
You are the most transparent on the web and the most efficient of all local dealers. I bought my car at a great price in under 15 minutes total. Of course, after a lot of time on the web.
Overall great experience. Organized, friendly, professional. . .
Was very happy with Samantha. She helped me with all the different options I had available to me. .
First I would like to thank Rick Riola for all he did for us. This car was for my daughter that is in the Air Force and truly needed a car that would be suitable for Alaska and it was the perfect choice. There was a price issue in the beginning but he remembered me 4 weeks later and contacted me to sY the price was ow in our reach. She will be so surprised when she comes home for her 10 day leave tomorrow and we will have one less worry with her so far away. I can't thank him enough.
Excellent. Loved working w Samantha. Everyone I spoke w was professional and courteous. Felt no pressure. First American car. That took faith.
Excellent costumer service .
Very smooth sale,friendly. . .
Great no hassle listened to my request and needs .
Great Experience, Love my Jeep !!! .
Anna More time was an excellent representative. .
Very pleasant to deal with. Chris is quite knowledgeable about the vehicles .
It was great!
Samantha was very nice and very knowledgeable! She was patient and understanding that we had a car seat to install. She worked as quick as possible to get us in and out quickly!
As a first buyer i must say the experience was wonderful. Very professional and personal.
The entire staff was very helpful, friendly and professional. We had recently attended the Rochester Auto show and had an idea which vehicle we wanted. This made the choice of which vehicle easier. We were very happy that we were to make a deal and have our new vehicle in only few hours... More Less
I went to Cortese after checking on line with 5 major Dodge dealers in the Rochester area. I knew what I wanted in a Ram 1500 truck and found 5 at Cortese.... More Less
I dealt with Anna and the experience was great!!... More Less
I can honestly it was a great experience and I would recommend Cortese to all my friends and family... More Less
You had the exact car I was looking for.... More Less